Support

We are here to help.

Most questions are answered below. If yours is not, email us and a person will reply.

Email support
My counter is on my iPhone but not my Apple Watch

Counters sync through your iCloud. Make sure both devices are signed in to the same Apple ID with iCloud turned on, then open Worsted on each. The first sync can take a moment.

How do I import a pattern?

Open a project, tap the Pattern section, and choose Import PDF. Pick a PDF from Files or iCloud Drive. Then set how many rows it runs so Worsted can show your progress.

Can I use US and UK crochet terms?

Yes. Set your preferred terms per project or app-wide in Settings. The glossary shows both, since a US single crochet is a UK double crochet.

How do I restore a purchase on a new device?

Open Settings in the app and tap Restore Purchases. Your Premium or Lifetime access is tied to your Apple ID and comes back automatically.

Does Worsted work offline?

Completely. Counting, pattern tracking, the stash, the calculators, and the glossary all work with no signal and no account.